Terms of service.

Last Updated: 2 November, 2024

Welcome to Exera. These Terms of Service (“Terms”) govern your use of our website at www.exerasolutions.com (the “Website”) and our services. By accessing or using our Website or services, you agree to these Terms. If you do not agree, please refrain from using our Website and services.

1. Use of the Website

1.1 Eligibility

You must be at least 18 years of age to use our Website and services. By using our Website, you confirm that you meet this eligibility requirement.

1.2 Compliance with Laws

You agree to use the Website only for lawful purposes and in compliance with all applicable laws and regulations.

2. User Accounts

2.1 Account Creation

To access certain features, you may need to create an account. You are responsible for maintaining the confidentiality of your account and for any activity that occurs under it.

2.2 Account Termination

EXera reserves the right to suspend or terminate your account at any time, with or without notice, for violating these Terms or for any other reason deemed appropriate.

3. Intellectual Property

3.1 Ownership

All content on the Website, including text, graphics, logos, and software, is owned by or licensed to EXera and is protected by copyright, trademark, and other intellectual property laws.

3.2 Restrictions on Use

You may not copy, reproduce, distribute, or create derivative works of any content on the Website without our express written permission.

4. Payment Terms

4.1 Subscription Fees

Certain services provided by EXera are available only through a subscription. By subscribing, you agree to pay all applicable fees as outlined in your subscription plan.

4.2 Billing and Renewal

Subscription fees are billed in advance and are non-refundable. Your subscription will automatically renew unless canceled prior to the renewal date. You may cancel your subscription by contacting our support team.

5. Limitation of Liability

5.1 No Warranties

EXera provides the Website and services “as is” without any warranties, express or implied. We do not warrant that the Website will be error-free, secure, or uninterrupted.

5.2 Limitation of Liability

To the fullest extent permitted by law, Exera is not liable for any indirect, incidental, or consequential damages arising from your use of the Website or services.

6. User Conduct

6.1 Prohibited Activities

You agree not to engage in any activity that could harm the Website, interfere with other users, or violate any law. Prohibited activities include (but are not limited to) hacking, spamming, and using automated systems to access the Website.

6.2 Termination for Violation

We reserve the right to terminate your access to the Website if you violate these Terms or engage in prohibited activities.

7. Privacy

Your use of the Website is also governed by our Privacy Policy, which is incorporated by reference into these Terms. Please review it to understand how we collect and use your information.

8. Changes to These Terms

Exera may update these Terms at any time. We will notify you of significant changes by posting the revised Terms on our Website. Continued use of the Website after changes constitutes acceptance of the revised Terms.

9. Governing Law and Dispute Resolution

9.1 Governing Law

These Terms are governed by the laws of Ontario, without regard to conflict of law principles.

9.2 Dispute Resolution

Any disputes arising from these Terms will be resolved through binding arbitration in Kitchener, Ontario, unless prohibited by law.

10. Contact Information

If you have questions or concerns regarding these Terms, please contact us:

Email: info@exerasolutions.com